- Supporting Libraries Worldwide
Established in 1983, Softlink has been exclusively dedicated to the development and support of advanced Integrated Library Management Solutions for more than 25 years.
With solutions proven to optimise library operations and successfully contribute to the goals of libraries across the globe, Softlink is currently working with more than 10,000 libraries across 108 nations and all library sectors.
Softlink's values of respect, fairness, commitment, community, and leadership underpin all aspects of Softlink's interaction with staff, customers, and suppliers.
Ongoing and significant investment in research and development ensure Softlink's customers continue to benefit from new technologies that help them improve efficiency and service delivery to their staff and patrons.
Selected by thousands of libraries worldwide as the software partner of choice, Softlink supports the needs of recognised leaders in the library and information management industry across the globe.
Softlink customers can talk directly with our team of experienced librarians and IT personnel who understand the challenges faced by library staff and 'speak their language'.
In Australia and New Zealand, a localised support team and active customer user groups ensure Softlink customers continue to get the most from their software investment and can confidently meet the needs of the most demanding library user.
A growing international Softlink client base is supported by a strong global network of over 30 offices and agents.
The Softlink team is comprised of experienced library and qualified IT professionals committed to creating world-leading solutions for our customers.
Clients have access to a team of professionals at Softlink who understand the daily demands placed upon library and IT staff at a level and quality only achieved from a tight and long-term industry focus. Softlink's Help Desk, Training, Sales, and Project Management teams 'speak the language' of customers and understand what is required in order to help them beat daily challenges and achieve goals.
Softlink's active involvement in the Library and Software Industries includes the publication of industry articles and whitepapers authored by our experienced staff, in addition to keynote and session presentations at industry events.